Administrative assistant professional with more than 5 years of progressively responsible experience in fast- paced environments with the last year being in Insurance as an Admin Assistant. Hardworking and versatile with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities
CORE COMPETENCIES
Organization Adaptability Written communication
Time management Negotiation Skills Verbal communication
Attention to detail Problem Solving Decision Making
WORK EXPERIENCE
Administrative Officer, Oct 2022 – Present
Ceraf SARL, Beirut, Lebanon
Accomplishments
Maximized team knowledge and productivity by implementing well-placed training procedures.
Provided exceptional support to manager and co-workers, increasing the overall efficiency of the office.
Provided backup support to other departments which was highly admired by the management.
Key Responsibilities
Administrative:
Perform a variety of administrative and clerical activities.
Assist in various internal data reporting.
Client documentation scanning.
Order office supplies, maintain inventory of in-house office supplies.
Human Resources:
Interviewing and being involved in the hiring process of potential candidates.
Assisting employees with their requests (leaves, etc…).
Recording employees’ information and annual leaves.
Accounting:
Handling the accounting and data entry for some companies and buildings.
Administrative Assistant, April 2022 – Sep 2022
Rock Insurance Brokerage, Beirut, Lebanon
Accomplishments
Collaborated with other departments of the company in order to centralize the database for easy retrieval of information.
Key Responsibilities
Perform a variety of administrative and clerical activities.
Assist in various internal data reporting.
Assist in client documentation scanning.
Greet visitors and answer incoming telephone calls in a professional and efficient manner and route them as appropriate, Distribution of incoming mail.
Order office supplies, maintain inventory of in-house office supplies.
Process and control all insurance policies in the company’s database system.
Provide quotations upon request.
Administrative Assistant, Sergeant Oct 2018 – August 2021
Lebanese Army, Lebanon
Accomplishments
Introduced a user-friendly electronic filing system, which reduced file retrieval time by 30%.
Key Responsibilities
Typing documents, filling and organizing documents.
Answer incoming telephone calls in a professional and efficient manner.
Administrative Assistant, May 2016 – Oct 2018
Sarkis Sakr & Partners, Beirut, Lebanon
Accomplishments
Provided backup support to other departments, which was highly admired by the General Manager.
Provided exceptional support to managers and co-workers, increasing the overall efficiency of the office by 40%.
Key Responsibilities
Provide administrative support to all departmental members.
Answer incoming telephone calls in a professional and efficient manner and route them as appropriate, distribution of incoming mail.
Manage all aspects of incoming and outgoing correspondence, coordinate meetings, and respond to inquiries.
Assist in preparing financial statements and balance sheets.
Maintain a high level of confidentiality in all interactions.
General office duties including mail, filing, supplies order and inventory, equipment maintenance.
Maintain and monitor office supply inventory levels and place orders as required.
EDUCATION
Bachelor of Business Management, Human Resources, Arts, Sciences & Technology University (AUL) 2019
COMPUTER SKILLS
Microsoft Word, Excel, Outlook, PowerPoint.
LANGUAGES
English: Fluent (Both spoken and written)
French: Fluent (Both spoken and written)
Arabic: Mother tongue
