This minor group comprises customer and information services representatives, including customer services representatives in financial institutions; postal services representatives; and other customer and information services representatives. They are employed by banks, trust companies, credit unions and similar financial institutions; retail establishments, contact centres, insurance, telephone and utility companies; Canada Post Corporation, courier and parcel express companies and establishments; and other establishments throughout the public and private sectors.
64400 - Customer services representatives - financial institutions
NOC : 64400
Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
64401 - Postal services representatives
NOC : 64401
Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.
64409 - Other customer and information services representatives
NOC : 64409
Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the public and private sectors.